Salesforce cut approximately 1,000 employees in February 2026, with cuts concentrated in areas where its Agentforce AI product can replace human support teams. This is one of the most direct examples of a company eating its own cooking: Salesforce built an AI agent product, and now it is using that product to justify replacing its own workers.
The cuts span marketing, product management, and data analytics teams. Salesforce has been through multiple rounds of layoffs since 2023, and the workforce has shrunk significantly from its peak. CEO Marc Benioff has been one of the most vocal proponents of AI agents replacing human workers, and the company's internal cuts align that rhetoric with action.
On June 9, 2026, Business Insider reported that Salesforce conducted another round of cuts. A California WARN filing listed 86 jobs in sales, general administration, technology, and product. Anonymous sources told Business Insider that broader cuts also hit the Agentforce AI team itself, MuleSoft (IT integration), and Marketing Cloud, though no firm count was disclosed for those teams. Salesforce did not respond to requests for comment. The company had more than 80,000 employees at the end of January, per its most recent SEC filing.
The notable detail is that the Agentforce product team is being trimmed even as the product gains traction. Salesforce reported last month that Agentforce annualized revenue had crossed $1 billion. At the same time, the stock (NYSE: CRM) is down more than 30% year to date, reflecting investor concern that AI models, tools, and agents could replace traditional software, including Salesforce's flagship CRM offering. The company's response has been to build Agentforce and simultaneously trim the team building it.